Privacy Policy

At Polished Plastering, we are committed to protecting your privacy. This privacy policy outlines how we collect, use, and safeguard your personal information when you use our website, www.polished-plastering.co.uk. By using our website, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide when filling out our enquiry form, contacting us, or subscribing to updates. This may include:

Your name
Email address
Phone number
Address (if provided)

1.2 Non-Personal Information

We also collect non-personal information automatically, such as:

IP address
Browser type and version
Pages visited on our site
Time spent on the site

2. How We Use Your Information

We use the information collected for the following purposes:

To respond to your enquiries and provide requested services
To send updates or information relevant to your requests
To improve our website and customer experience
To comply with legal obligations

3. Data Sharing and Disclosure

We respect your privacy and will never sell your personal data. However, we may share your information with:

Trusted third-party service providers who assist in delivering our services (e.g., hosting providers)
Legal authorities if required by law

4. Cookies

Our website uses cookies to improve your browsing experience and collect analytics data. Cookies are small files stored on your device that help us:

Analyse website performance and usage
Remember user preferences

You can adjust your browser settings to disable cookies, but some features of our site may not function as intended.

5. Data Security

We take appropriate measures to protect your personal information from unauthorised access, disclosure, or loss. However, no online system can guarantee absolute security. You are responsible for maintaining the confidentiality of your account details.

6. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

Access: Request a copy of the personal data we hold about you.
Correction: Ask us to correct inaccurate or incomplete data.
Deletion: Request that we delete your personal data, subject to legal obligations.
Objection: Object to the processing of your data for specific purposes.
Data Portability: Request your data in a portable format.

To exercise these rights, please contact us using the details provided below.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We recommend reviewing their privacy policies before providing any personal information.

8. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated terms.

9. Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us:

Polished Plastering
Email: info@polished-plastering.co.uk
Phone: James Pagett 07976 126 451 or Matthew Ricketts 07764 407 764

By using www.polished-plastering.co.uk, you acknowledge that you have read and understood this privacy policy.